Frequently Asked Questions
At The Air Aroma Company, we are here to help you with all your questions. Take a look at all our information below.
Help – What Fragrance Do I Choose?
Don’t worry. We are here to help you.
Our expertise and knowledge within the home fragrance industry allows us to provide you with all the details on scents that will work for your requirements and space – along with trending fragrances.
No matter your request or requirement, we can help you as we have access to thousands of fragrances and our team of perfumers work all around the world for guaranteed quality.
Using quality ingredients to provide a range of beautiful aromas.
For healthcare, medical and nursing homes, we also have a wide range of options to include antibacterial and antimicrobial properties.
Speak to our team for dedicated support and help with all your requirements. We can tailor-make scents just for you.
Do You Provide Support?
Yes, we provide ongoing support for all our customers.
Depending on your purchase, you will be allocated an account manager to help with all your enquiries but we always have our friendly customer support team available.
Contracts and Monthly Options
We provide monthly options for our products.
Please speak to our customer support team or your account manager.
Help using the machines
You will be happy to know that we provide ongoing support for our customers.
All our machines are easy-to-use but we do have our support and maintenance available for you. Once a machine is installed (in a workplace for example) you will be guided through using the machine.
Some can be used via a smartphone, some are button controlled.
Can I speak to someone?
Yes.
Our contact information is always available and we welcome you to speak to our dedicated customer support team via the phone or e-mail.
Contact Us Here – Contact Us
The Air Aroma Company